Please review our special Corona Virus shipping rates and times here: Covid 19 Alert

Delivery Information

Covid 19 Update

Due to circumstances outside of our control items shipped may experience delays getting to your location. We apologize for any inconvenience these delays may cause. For the latest information, click here


We aim to dispatch orders as quickly as possible. Wherever possible this is the same day or within a working day of the order being placed. During busy periods however this isn’t always possible. If your order is urgent please look to use one of our express options, which will ensure that your purchase receives priority handling.

Please note that the quoted delivery times are after dispatch and that delivery days quoted, are "working days".

Click on the relevent link below for delivery information:

UK

Europe 

USA & Canada

Rest of the World


UK Delivery Information

 

United Kingdom (Mainland)

Northern Ireland, Channel Islands, Highlands, Islands


UK Mainland

All UK packages are sent via the Royal Mail or DHL. We aim to dispatch the same day but please allow up to 48 hours (two working days) for your order to be shipped.

Order Value & Weight

Price

Mail Service

Delivery Time

Under £50 in value and/or Less than 750g in weight £6.00 Royal Mail (1st Class) Usually Next Day**
Under £150 in value and/or Less than 750g in weight £6.00 Royal Mail (1st Class Recorded) Usually Next Day**
More than £150 in value OR 750g in weight £6.00 DHL Next Working Day*
Over 30kg in weight £12.00 DHL Next Working Day*
Over 60kg in weight £18.00 DHL Next Working Day*


*DHL will notify you on the morning of your delivery, the time window in which they will delivery. This means you don't have to wait in all day for your parcel to arrive. They will also give you the option to change the delivery date to one that suits you better. Please note that although DHL will make every effort to deliver next day, this is not guaranteed. If you're delivery is urgent, consider upgrading to one of our timed services.

**According to official Royal Mail statistics, 93% of 1st Class packages are delivered next day, but please allow up to 5 working days from dispatch confirmation. Please also note that Recorded packages will require a signature.


UK Mainland - Next Day Service

We also offer a Next Day delivery service for all orders placed before 10.a.m.

Delivery Service

Price (From)

Delivery Time

Next Day £12.00** Next Working Day*
Next Day by 12.p.m £18.00** Next Working Day before 12.p.m*
Next Day by 10.30a.m £22.00** Next Working Day before 10.30.a.m*


** Prices quoted by the website may be higher depending on weight and size of the shipment


Northern Ireland, Channel Islands, Highlands & Islands

All UK packages are sent via the Royal Mail or DHL.

Order Value & Weight

Price

Mail Service

Delivery Time

Under £50 in value / Less than 1kg in weight

£6.00

Royal Mail (1st Class)

2 Working Days

£50 to £150 in value / Less than 1kg in weight £6.00 Royal Mail (1st Class Recorded) 2 Working Days
More than £150 in value OR 1kg in weight £6.00 DHL 2 Working Days
Over 2kg in weight £15.00 DHL 2 Working Days
Over 5kg in weight £25.00 DHL 2 Working Days
Over 30kg in weight £50.00 DHL 2 Working Days
Over 60kg in weight £75.00 DHL 2 Working Days


*DHL will notify you on the morning of your delivery, the time window in which they will delivery. This means you don't have to wait in all day for your parcel to arrive. They will also give you the option to change the delivery date to one that suits you better. Please note that although DHL will make every effort to deliver within 2 working days, this is not guaranteed.


European Delivery Information

 

VAT & Duty

We ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering.

 

Click on the relevant country below for delivery information:

Zone 1

Belgium, France, Germany, Luxembourg, Netherlands, Republic of Ireland

 

Zone 2

Austria, Denmark

 

Zone 3

Czech Republic, Slovakia, Italy, Spain

 

Zone 4

Estonia, Finland, Hungary, Poland, Portugual, Slovenia, Sweden

 

Zone 5

Bulgaria, Croatia, Greece, Latvia, Lithuania, Romania

 

Non-EU Countries

 

Zone 6

Norway, Switzerland

 

Zone 7

Bosnia-Herzegovina, Iceland, Montenegro, Serbia, Leichenstein

 

 


Belgium

VAT & Duty

We ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering.


All deliveries to Belgium are fully insured, trackable and sent either via Royal Mail* or Courier Service.

Order Value / Weight / Country

Price

Mail Service

Delivery Time

Under £12 in value and/or less than 0.5kg in weight £15.00 Royal Mail(International Signed For) 5-12 Working Days
More than £12 in value and/or over 0.5kg in weight** £25.00 Standard Courier 3-5 Working Days


* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.

 


France

VAT & Duty

We ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering.


All French deliveries are fully insured, trackable and sent either via Royal Mail* or Courier Service.

Order Value / Weight / Country

Price

Mail Service

Delivery Time

Under £12 in value and/or less than 0.5kg in weight £15.00 Royal Mail(International Signed For) 5-12 Working Days
More than £12 in value and/or over 0.5kg in weight** £28.00 Standard Courier 3-5 Working Days


* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.

 


Germany

VAT & Duty

We ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering.


All German deliveries are fully insured, trackable and sent either via Royal Mail* or Courier Service.

Order Value / Weight / Country

Price

Mail Service

Delivery Time

Under £12 in value and/or less than 0.5kg in weight £15.00 Royal Mail(International Signed For) 5-12 Working Days
More than £12 in value and/or over 0.5kg in weight** £25.00 Standard Courier 3-5 Working Days


* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.

 


Luxembourg

VAT & Duty

We ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering.


All deliveries to Luxembourg are fully insured, trackable and sent either via Royal Mail* or Courier Service.

Order Value / Weight / Country

Price

Mail Service

Delivery Time

Under £12 in value and/or less than 0.5kg in weight £15.00 Royal Mail(International Signed For) 5-12 Working Days
More than £12 in value and/or over 0.5kg in weight** £25.00 Standard Courier 3-5 Working Days


* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.

 


Netherlands

VAT & Duty

We ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering.


All deliveries to The Netherland are fully insured, trackable and sent either via Royal Mail* or Courier Service.

Order Value / Weight / Country

Price

Mail Service

Delivery Time

Under £12 in value and/or less than 0.5kg in weight £15.00 Royal Mail(International Signed For) 5-12 Working Days
More than £12 in value and/or over 0.5kg in weight** £25.00 Standard Courier 3-5 Working Days


* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.

 


Republic of Ireland

VAT & Duty

We ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering.


All Irish deliveries are fully insured, trackable and sent either via Royal Mail* or Courier Service.

Order Value / Weight / Country

Price

Mail Service

Delivery Time

Under £12 in value and/or less than 0.5kg in weight £15.00 Royal Mail(International Signed For) 5-12 Working Days
More than £12 in value and/or over 0.5kg in weight** £28.00 Standard Courier 3-5 Working Days


* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.

 


Austria

VAT & Duty

We ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering.


All Austrian deliveries are fully insured, trackable and sent either via Royal Mail* or Courier Service.

Order Value / Weight / Country

Price

Mail Service

Delivery Time

Under £12 in value and/or less than 0.5kg in weight £15.00 Royal Mail(International Signed For) 5-12 Working Days
More than £12 in value and/or over 0.5kg in weight** £25.00 Standard Courier 4-6 Working Days


* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.

 


Denmark

VAT & Duty

We ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering.


All Danish deliveries are fully insured, trackable and sent either via Royal Mail* or Courier Service.

Order Value / Weight / Country

Price

Mail Service

Delivery Time

Under £12 in value and/or less than 0.5kg in weight £15.00 Royal Mail(International Signed For) 5-12 Working Days
More than £12 in value and/or over 0.5kg in weight** £30.00 Standard Courier 4-6 Working Days


* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.

 


Czech Republic

VAT & Duty

We ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering.


All deliveries to the Czech Republic are fully insured, trackable and sent either via Royal Mail* or Courier Service.

Order Value / Weight / Country

Price

Mail Service

Delivery Time

Under £12 in value and/or less than 0.5kg in weight £15.00 Royal Mail(International Signed For) 5-12 Working Days
More than £12 in value and/or over 0.5kg in weight** £35.00 Standard Courier 5-8 Working Days


* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.

 


Slovakia

VAT & Duty

We ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering.


All deliveries to Slovakia are fully insured, trackable and sent either via Royal Mail* or Courier Service.

Order Value / Weight / Country

Price

Mail Service

Delivery Time

Under £12 in value and/or less than 0.5kg in weight £15.00 Royal Mail(International Signed For) 5-12 Working Days
More than £12 in value and/or over 0.5kg in weight** £35.00 Standard Courier 5-8 Working Days


* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.

 


Italy

VAT & Duty

We ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering.


All Italian deliveries are fully insured, trackable and sent either via Royal Mail* or Courier Service.

Order Value / Weight / Country

Price

Mail Service

Delivery Time

Under £12 in value and/or less than 0.5kg in weight £15.00 Royal Mail(International Signed For) 5-12 Working Days
More than £12 in value and/or over 0.5kg in weight** £30.00 Standard Courier 4-8 Working Days


* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.

 


Spain

VAT & Duty

We ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering.


All Spanish deliveries are fully insured, trackable and sent either via Royal Mail* or Courier Service.

Order Value / Weight / Country

Price

Mail Service

Delivery Time

Under £12 in value and/or less than 0.5kg in weight £15.00 Royal Mail(International Signed For) 5-12 Working Days
More than £12 in value and/or over 0.5kg in weight** £30.00 Standard Courier 4-8 Working Days


* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.

 


Zone 4

Estonia, Finland, Hungary, Poland, Portugual, Slovenia, Sweden

VAT & Duty

We ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering.


All deliveries are fully insured, trackable and sent either via Royal Mail* or Courier Service.

Order Value / Weight / Country

Price

Mail Service

Delivery Time

Under £12 in value and/or less than 0.5kg in weight £15.00 Royal Mail(International Signed For) 5-12 Working Days
More than £12 in value and/or over 0.5kg in weight** £45.00 Standard Courier 4-8 Working Days


* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.

 


Zone 5

Bulgaria, Croatia, Greece, Latvia, Lithuania, Romania

VAT & Duty

We ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering.


All deliveries are fully insured, trackable and sent either via Royal Mail* or Courier Service.

Order Value / Weight / Country

Price

Mail Service

Delivery Time

Under £12 in value and/or less than 0.5kg in weight £15.00 Royal Mail(International Signed For) 5-12 Working Days
More than £12 in value and/or over 0.5kg in weight** £60.00 Standard Courier 6-10 Working Days


* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.

 

Non-EU Countries


Zone 6

Norway, Switzerland

Local Taxes

Please be aware that you may incur local taxes and fees to receive your package. Please refer locally for details of import taxes, duties and fees which may apply.


All deliveries are fully insured, trackable and sent either via Royal Mail* or Courier Service.

Order Value / Weight / Country

Price

Mail Service

Delivery Time

Under £50 in value and/or less than 0.5kg in weight £15.00 Royal Mail(International Signed For) 5-12 Working Days
More than £50 in value and under 2kg in weight £25.00 Standard Courier 3-7 Working Days
Over 2kg but under 10kg in weight £40.00 Standard Courier 3-7 Working Days
Over 10kg** £75.00 Standard Courier 3-7 Working Days


* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.


Zone 7

Bosnia-Herzegovina, Iceland, Montenegro, Serbia, Leichenstein

Local Taxes

Please be aware that you may incur local taxes and fees to receive your package. Please refer locally for details of import taxes, duties and fees which may apply.


All deliveries are fully insured, trackable and sent either via Royal Mail* or Courier Service.

Order Value / Weight / Country

Price

Mail Service

Delivery Time

Under £50 in value and/or less than 0.5kg in weight £18.00 Royal Mail(International Signed For) 5-12 Working Days
Less than £50 in value and under 2kg in weight £40.00 Royal Mail(International Signed For) 5-12 Working Days
Over 2kg but under 10kg in weight £75.00 Standard Courier 3-7 Working Days
Over 10kg** £90.00 Standard Courier 3-7 Working Days


* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.

 


USA & Canada

 

USA

Local Taxes

Please be aware that you may incur local taxes and fees to receive your package. America has generous allowances and there may not be anything to pay, but please refer locally for details of import taxes, duties and fees which may apply.


All deliveries are fully insured, trackable and sent either via Royal Mail* or Courier Service.

Order Value / Weight / Country

Price

Mail Service

Delivery Time

Under £50 in value and/or less than 0.5kg in weight £18.00 Royal Mail(International Signed For) 5-12 Working Days
Between 0.5-1kg in weight £25.00 Standard Courier 2-3 Working Days
Between 1-5kg in weight £30.00 Standard Courier 2-3 Working Days
Between 5-10kg in weight £55.00 Standard Courier 2-3 Working Days
Over 10kg** £75.00 Standard Courier 2-3 Working Days


* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 20kg, each additional 10kg will be charged accordingly.

 

Canada

Local Taxes

Please be aware that you may incur local taxes and fees to receive your package. These will vary depending on which part of Canada we are shipping to. Please refer locally for details of import taxes, duties and fees which may apply.


All deliveries are fully insured, trackable and sent either via Royal Mail* or Courier Service.

Order Value / Weight / Country

Price

Mail Service

Delivery Time

Under £50 in value and/or less than 0.5kg in weight £18.00 Royal Mail(International Signed For) 5-12 Working Days
Between 0.5-1kg in weight £30.00 Standard Courier 3-5 Working Days
Between 1-5kg in weight £35.00 Standard Courier 3-5 Working Days
Between 5-10kg in weight £65.00 Standard Courier 3-5 Working Days
Over 10kg** £85.00 Standard Courier 3-5 Working Days


* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 20kg, each additional 10kg will be charged accordingly.

 

Rest of the World

Local Taxes

Please be aware that you may incur local taxes and fees to receive your package. These will vary depending on which part of the world we are shipping to. Please refer locally for details of import taxes, duties and fees which may apply.


The following table is a guide, for accurate pricing place the items required into your shopping cart and then generate a quote.

All deliveries are fully insured, trackable and sent either via Royal Mail* or Courier Service.

Order Value / Weight / Country

Price** (Starting from)

Mail Service

Delivery Time

Under £50 in value and/or less than 0.5kg in weight £20.00 Royal Mail(International Signed For) 7-15 Working Days
Between 0.5-2kg in weight £40.00 Standard Courier 3-5 Working Days
Between 2-5kg in weight £45.00 Standard Courier 3-5 Working Days
Between 5-10kg in weight £65.00 Standard Courier 3-5 Working Days
Over 10kg** £85.00 Standard Courier 3-5 Working Days


* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Prices will vary depending on country of delivery. For specific delivery prices please use the Shopping Cart quotation facility.*** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.